It’s More Than A Pet Sympathy Gift; It’s a Transform-ational Experience

It’s More Than A Pet Sympathy Gift; It’s a Transformational Experience

You care deeply for the person who just lost their beloved pet.

Give them a gift of hope and healing that shows how much you understand their pain. They deserve to have the support and space to honor their lost pet’s memory and make room for happiness again.

The Joy That Pets Gift Us With Is Truly Remarkable

Hi, I’m Annie.

It was through my own personal experiences that I recognized that joy is a necessity in our daily lives.

Much like our relationships with our pets, joy is the thing that keeps us going, gets us out of bed, and gives us purpose. Our bond with our pets touches every aspect of our day-to-day lives and is often the source of so much joy.

So when we lose our precious friend, it hurts deeply.

Over the years, I have lost many pets in many different ways — some of the losses were sudden, some were expected — but all of them brought indescribable pain and grief.

It was necessary to share the cohesive process I designed for myself with other grieving pet parents.

When I suddenly lost my cat, Bertie in 2020, my heart was shattered. It felt like no one understood the significance of his loss or the depth of my pain. No matter how awful I felt, I knew that the unresolved grief was stealing my joy and I needed support.

Searches for tools to cope with my heartbreak from losing my beloved cat were coming up empty. I knew that I needed to be intentional through my grieving process, so I opted to pull from personal experiences with therapy, meditation, books on grief, and other sources to curate my own practice of self-healing.

With time and intention, my grief transformed and I regained hope and joy. But I knew I couldn’t allow others the responsibility of DIY-ing their own toolbox as I had.

It was necessary to share the cohesive process I designed for myself with other grieving pet parents.

Unresolved grief steals our joy

If we are stuck in a state of trauma, shock, despair, or sadness, it is impossible to experience joy or happiness. So it is imperative that we process our emotions surrounding our grief after a pet loss and process the pain so that there’s room for joy again.

I created Biscuit & Bertie as a memorable journey through the difficult time of loss, encouraging grieving pet parents to resolve their grief in their own time, and experience brighter days ahead.

“Your box helped me through my darkest days.”

Jolene, Biscuit & Bertie Customer

“This isn’t just an 'I’m sorry for your loss' gift, it walked me through the stages of grieving my dog. Each day, I opened a very thoughtful and intentionally curated card that literally transformed my grief.”

Gretchen, Beagle Mom of Josie

"I had a dear friend suddenly and tragically lose her beautiful golden retriever. I wanted to do something to help her with her loss and this was the perfect way help her grieve her loss, celebrate her pet’s life, and begin her healing. What a wonderful way to show how much you care and helps people on their journey. Beautifully packaged too!"

Brenda N., Minnesota

“This box is a gift to me on my healing journey. Thanks so much!”

Lori, Minnesota

"Thank you so much for the comfort cards this past month. They helped me so much! There have been plenty of bumpy days & reading the cards helped me process my feelings and feel validated. They truly made a difference for me.”

Holly

Our purpose is to encourage people to grieve after pet loss— free from shame, and process their emotions through this difficult time by using the roadmap of intentionally curated grief support cards. Our hope is to help people feel that there’s room once again for joy while holding dear the memories of their pet.

At Biscuit & Bertie, We Value…

Hope

We believe that hope and joy can be restored after the loss of a pet so special, while keeping the precious memories of our beloved pets in our hearts.

Compassion

We have deep compassion for the feelings experienced after pet loss and strive to provide a customer experience that’s based on empathy and free from shame and judgment.

Encouragement

We strive to empower and encourage people to heal from the loss of a beloved pet so they can go on to experience joy in their life. Having a comforting and supportive roadmap through the difficult time of loss allows people to resolve their grief in their own time and experience brighter days ahead.

Support

We strive to support people in honoring and memorializing the special bond people have with their furry family members, offering a customer experience that’s bathed in comfort and understanding.