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Searching for the Perfect Gift for Someone Who Lost a Pet?

We created the one-of-a-kind transformative experience that helps pet parents grieve their loss, celebrate their pet’s life, and begin to heal.

Comfort Box
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Biscuit & Bertie Comfort Box


The Biscuit & Bertie Comfort Box is infused with sensitivity and compassion, helping grieving pet parents heal their heartbreak and memorialize the special bond they shared with their furry family members so that they can feel understood as they process pet loss.

What's Inside The Exclusive Biscuit & Bertie Comfort Box?
A transformative experience to guide grieving pet parents through heart-centered pet bereavement at their own pace. Each box comes with 30 B&B Grief Support Cards that affirm your feelings, help you process your emotions, and recount fond memories. Be encouraged to implement practices that can ease the angst and pain that is common after pet loss. This unique process will help preserve cherished memories, honor an unbreakable bond, and begin to heal the hurt with compassion and sensitivity.
A bespoke reflection journal to commemorate and preserve cherished memories and process feelings and thoughts. Journaling through the grief process creates a precious keepsake to cherish for a lifetime. This linen-coated journal comes in gorgeous mustard and has lined pages to structure entries.
A luxe aromatherapy memorial candle to honor the unbreakable bond with your furry friend. Crafted by Brooklyn Candle Studio, the palo santo scented candle is intended to be ritualistically burned to relieve stress and clear heavy energies. Infused with essential oils it is 100% soy wax, lead-free cotton wicks, vegan, cruelty-free, phthalate-free, and petroleum-free.
Presented with the ultimate personal touch, our one-of-a-kind illustrated cards were designed for the B&B Comfort Box recipients. Access our library of pet loss condolences to share in your sympathy card.
At a Loss for Words?

We’ve got you covered.

Quick Shipping

We process your order within 1 business day. We ship daily Mon-Fri and offer expedited shipping.

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It’s the Most Precious Gift for Someone Who Lost a Pet.

At least our customers think so.

Customer Reviews
5.0 Based on 8 Reviews
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    Gretchen C.
    US US

    A Paw-sitively Perfect Gift

    As someone that has both received this and sent to a grieving friend, it is the most beautiful way of expressing sympathy without knowing what to say. Each day of opening a card felt like a hug, like someone knew the ache in my heart. The entire gift is absolutely beautiful, from the paper the cards are printed on to the packaging, it’s absolutely a must send. It would even be a wonderful gift to give yourself if you lost a furry companion. Thank you for creating such a remarkable gift!

    Amanda B.
    US US

    The hug in a box that your friend needs

    I recently purchased a comfort box for a dear friend who had just lost their beloved dog. I cannot express enough how grateful I am for this thoughtful and comforting gift. The comfort box contained everything my friend needed to help cope with this immense loss at their own speed. The quality of the items and attention to detail in packaging and presentation truly showed the care and compassion of the seller. My friend was deeply moved by the gift and found solace in the thoughtful contents of the box during such a tough time. I highly recommend this comfort box to anyone looking to provide support and comfort to a grieving pet owner.

    Sally D.
    US US

    Brought me to tears! One of the best gifts I’ve ever received.

    It’s very rare that you open a package, and it takes your breath away. I received this beautiful box from my dear friend, Gretchen, after my precious dog, Banjo, died. I can’t even explain the emotion it invoked. Everything was put together phenomenally, and Biscuit & Bertie truly has thought of everything. As someone who appreciates great packaging, they nailed it! I was moved to tears as I looked through the box, the journal, and I love taking time each day to go through the memory box. Truly one of the best gifts I’ve ever received! I loved it so much I ordered one right away for my college daughter who, sadly, couldn’t be here when our precious Banjo died. Thank you so much for offering such a beautiful and meaningful product.

    Sandra S.
    US US

    I sent it to a client, I am a veterinarian.

    I have not checked in with the family. The wonderful cards, presentation and thoughtfulness of the product provides, in my opinion, a helping hand or hug for anyone traveling through the journey of loss.

    Rita D.
    United States United States

    Pet Loss

    Without my dear Zoey life has been pretty black. We shared everything from sandwiches to heartache and everything in between. This box has helped me start my day when she isn't here to do it. I am reworking it because of how much faith I have in Bertie and Biscuit. I an hoping those on this journey find comfort here as I did.


    Yes! We offer a FREE local pickup option for people in the Minneapolis-St. Paul area. The pickup location is a residential home in North Oaks, MN.

    To request local pickup, email

    Please include the following in your request:
    1. Type of card: cat or dog
    2. Sympathy message for us to write on the card (you can also specify to leave the card blank)
    3. Your phone number
    We will send you an email with a link to pay for the order. When your order is ready for pickup, you’ll receive a message (usually within 1 business day of placing your order), we’ll share the exact pickup address then. Orders can be picked up Monday-Friday, 9am-5pm, excluding holidays.

    Yes, the guidance and support offered in the Comfort Box are appropriate at any time after pet loss. Many people use the cards over and over, whenever they need a little help. That’s the beauty of this gift; the coping skills offered inside can be used for a lifetime.

    Yes!  We ship every day, Monday through Friday.  All orders received on the weekend ship Monday morning.

    We can accommodate requests on a case-by-case basis, depending on the destination. If you want to send a box outside of the US, please email us before placing an order and we can determine shipping costs to your desired destination.

    We cannot accept returns on our comfort boxes. Please shop with this in mind.

    We ask for the recipient’s phone number at checkout in the event of delivery issues.

    Our gift box is suitable for anyone facing the aftermath of pet loss, regardless of the kind of pet.

    Heart Icon

    Give the gift of love, like the permission to grieve, support and understanding, wholeness and comfort.

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    Beautifully Packaged

    Every detail is executed with care in this thoughtfully curated and inspired collection of healing gifts packaged together in one luxurious box.

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    Quick Shipping

    Show your support quickly when it matters most. We ship daily and offer expedited shipping.

    Dog Illustration

    “His ears were often the first thing to catch my tears”

    -Elizabeth Barrett Browning

    Text Decoration

    Gift Note Ideas

    What to say? Copy, paste and personalize these ideas however you like.

    Here’s a gift to let you know that you’re in my heart right after losing (pet’s name here). I would have come over with a homemade casserole, but we both know how that would have turned out.

    As your sweet (pet’s name here) makes (his/her) way to (doggie/kitty) heaven, I hope this gift makes the days ahead a bit easier. Take good care of yourself during this difficult time. You’re one of my favorite people.

    (Pet’s name here) left a paw print on your heart forever. I’ll do my best to be a friend as you say good-bye to your best friend. Sending you much sympathy and love.

    Saying goodbye to (Pet’s name here) is one of the hardest things you’ll ever do. Please know that I’m here for you.

    Right about now you must want to hide under the bed like (cat’s name) used to do. But when you’re ready to talk or visit, I’m here. Reach out when you’d like company, my friend.

    Hang in there. I’ll stop by with a bottle of human catnip and two glasses when you’re up for a good cry and talk.

    Your time with (pet’s name) was an unconditional love fest. Nothing comes close. But I’ve got a giant hug waiting for you whenever you want to claim it.

    It’s not the kind of gift (cat’s name) would leave on the doormat. But it’s a human gesture for a really tough time. Sending sympathy and much love.